North London
Barking
Barnet
Bexley
Brent
Bromley
Camden
City of London
Croydon
Ealing
Central London
Enfield
Greenwich
Hackney
Hammersmith
Haringey
Harrow
Havering
Hillingdon
Hounslow
South London
Islington
Kensington
Kingston
Lambeth
Lewisham
Merton
Newham
Redbridge
Richmond
West London
Southwark
Sutton
Tower Hamlets
Waltham Forest
Wandsworth
Westminster
Chelsea
Fulham
Dagenham
Find answers to common questions
We provide professional house and apartment cleaning services tailored to your needs. Our experienced team ensures your space is spotless and sanitized.
We provide professional house and apartment cleaning services tailored to your needs. Our experienced team ensures your space is spotless and sanitized.
Yes, all our cleaners are background-checked, professionally trained, and fully insured. Your safety and satisfaction are our top priorities.
Yes, all our cleaners are background-checked, professionally trained, and fully insured. Your safety and satisfaction are our top priorities.
Simply enter your address, select your preferred date and time, choose a cleaning package, and complete payment. You'll receive a confirmation and cleaner details within 24 hours.
Simply enter your address, select your preferred date and time, choose a cleaning package, and complete payment. You'll receive a confirmation and cleaner details within 24 hours.
Yes, you can reschedule up to 48 hours before your appointment at no extra charge. Reschedule through your account dashboard.
Cancellations are free if made 48 hours before the appointment. Cancellations within 48 hours may incur a small cancellation fee.
Once you've had a great experience with a cleaner, you can request them for future bookings. We'll do our best to accommodate your request.
Standard cleaning includes dusting, vacuuming, mopping, bathroom cleaning, kitchen cleaning, and trash removal. Deep cleaning packages include additional services.
Duration depends on your space size and cleaning type: Standard (2-3 hrs), Deep (4-5 hrs), Move-in/out (varies). You'll get an estimate during booking.
We bring our own professional-grade cleaning supplies. If you prefer specific products, let us know and we can arrange it.
Yes! We offer specialized post-construction cleaning. This includes dust removal, window cleaning, and deep sanitization. Contact us for a custom quote.
Yes, we offer window cleaning and carpet shampooing as add-on services. Select them during booking or request them from your cleaner.
Contact our support team within 24 hours with photos/details. We'll arrange a re-clean at no cost or issue a full refund.
We take no-shows very seriously. You'll receive immediate notification and a replacement cleaner or full refund within 2 hours.
Report any damage immediately with photos to our support team. We have insurance covering accidental damage and will handle it promptly.
Contact our support team immediately. We investigate all complaints and can reassign cleaners or cancel bookings without penalty if needed.
Secure your valuables before cleaning. Report missing items to support within 24 hours with details. Our cleaners are insured and background-checked.
We accept all major credit/debit cards, PayPal, Apple Pay, Google Pay, and bank transfers. Payment is secure and processed through encrypted channels.
Payment is processed when you complete your booking. You'll receive an invoice immediately via email.
Refunds are available if you cancel 48+ hours before your appointment. Service already completed cannot be refunded; contact support for issues.
Yes! We offer discounts for recurring cleanings, first-time users, and bulk bookings. Check our promotions page or ask our support team.
No deposit is required. Full payment is due at booking. For regular contracts, we can discuss custom payment arrangements.